Contact our residential team

Entrust Energy is here for you.
Mail payments to:
P.O. Box 731396 
Dallas, TX 75373-1396
Call us toll-free:
Send mail to:
P.O. Box 52100
Houston, TX 77052

Additional  info

Contact Center Hours of Operation

Monday - Friday: 8:00am – 7:00pm CST
Saturday 10:00 a.m. – 2:00 p.m. CST

Holiday Closings

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day 
Christmas Day

For Power Outages

CenterPoint (CNP): 800.332.7143
Texas New Mexico Power (TNMP): 888.866.7456
AEP Central & North: 877.373.4858
Oncor (ONC): 888.313.4747

Entrust Energy East, INC.

f/k/a North Eastern States, Inc.
Providing Service in: IL, OH, PA, NY, NJ, MD

Let us know if you have any questions.